I read a small book on the pike place fish market in Seattle a while back and was very impressed by the few guides they set out.
Simple yet when you think about it common sense. (common sense is not common though as my uncle used to say)
So below is what their philosophies are. Some feedback would be appreciated
Be There: When people need you, they need all of you. Setting aside distractions and judgments to be fully present is a sign of respect. It improves communication and strengthens relationships.
Play: You can be serious about your work without taking yourself so seriously. Play is a mindset more than a specific activity. It allows you to throw yourself with enthusiasm and creativity into whatever you are doing, in a way that is natural, not forced. “Playing” with ideas helps you find solutions to everyday challenges.
Make Their Day: Simple gestures of thoughtfulness, thanks and recognition make people feel appreciated and valued. When you make someone else feel good, you feel good too.
Choose Your Attitude: To actually choose how you respond to life, not just react, you must be intentional. When you get up, decide who you want to “be” today. Moment-to-moment awareness is key. Ask yourself throughout the day, “What is my attitude right now? Is it helping the people who depend on me? Is it helping me to be most effective?”
Through The FISH! Philosophy, we build stronger relationships with the team members we work with, the customers we serve, the students we teach and the people we love.
Easy when you know how. I think personally that the steps above are fantastic. Especially rule 4 choose your attitude. We all have control over this, if we choose to turn up we have to be enthusiastic and give 100%.